Advice at level 1 covers virtually all areas of law
We can assist you with nearly all areas of concern including:
If your inquiry pertains to the following areas, our assistance will be limited to basic verbal advice:
Aarhus Retshjælp offers advice in three levels. Initially, anyone, regardless of their income situation, can approach Aarhus Retshjælp for guidance on resolving a legal issue.
Level 1
Level 1 provides basic verbal advice, where you can receive guidance on your rights and options after an evaluation of your legal problem. This consultation is your foundation to decide whether to proceed with your case and, if so, how to advance.
Aarhus Retshjælp aims to promote self-assistance, so those capable can be directed on how to proceed with their case on their own.

In certain cases, we may offer additional advice at level 2 or 3. In other situations, we might refer you to relevant public authorities or a lawyer.
Consultations at level 1 are typically anonymous and free for all, regardless of income levels.
Levels 2 - 3
Levels 2 and 3 encompass both advice and actual case management, including communication with adversaries, application for legal aid, procedural documents for minor claims, drafting of payment demands, and submission of complaints against decisions by public authorities.
Level 3 might also include further advice intended to facilitate a settlement in a dispute.

As a general rule, advice and assistance at levels 2 and 3 are provided only if you meet the financial criteria for legal aid. For more information on these criteria, please refer to our rates.
To be able to provide you with the best possible advice in your case, we recommend that you bring relevant documents/papers to your individual consultation at Aarhus Legal Aid. This will help your advisor give you the best possible advice.
You can bring your documents on your mobile, tablet, or computer, as well as in physical form.
Below, we have listed some typical examples of relevant documents and papers that may be useful to bring to the consultation. Please note that there may be other documents that are also relevant, even if they are not on the list. If you think a document might be important for your case, bring it along just in case.
We recommend that you bring your MitID so that we can easily find the information relevant to your case and provide you with the most accurate advice.
Dokumenter du skal medbringe:
Afgørelser og breve fra Udlændingestyrelsen, Udlændingenævnet, SIRI eller Udlændinge- og Integrationsministeriet.
Gennemgang af ansøgning:
Medbring dit MitID, så vi kan logge ind til ansøgningsskemaet, så vi kan tjekke din udfyldte ansøgning for fejl og mangler.
Vi hjælper ikke med at udfylde selve ansøgningen.
Ansøgningsskema – specifikke dokumenter:
Familiesammenføring:
Din ægtefælle/samlever i Danmark:
Permanent ophold:
Du kan finde information om din ansøgning og det digitale ansøgningsskema på www.nyidanmark.dk.
Her er nogle eksempler:
Please remember to arrive on the same day or evening as you usually do. Otherwise, we will unfortunately have to ask you to come back another time.
This ensures that you receive the best help, as you will always speak with the same advisors, even if you have a new case.
Ansøger | Beløb |
---|---|
Enlig | 371.000 kr. |
Ægteskab/samlevende | 471.000 kr. |
Forhøjelse for hvert barn | 64.000 kr. |
Vi ser på:
For par, tæller et fælles tab kun, hvis de sammen har tabt penge på disse investeringer.
We look at:

For couples, a joint loss only counts if they have together lost money on these investments.
We have a duty of confidentiality
Counselors and employees employed by Aarhus Retshjælp are bound by confidentiality. This means that they must not talk to others about you and your situation. However, the advisers are allowed to talk internally (with each other and the manager in charge) about conversations and the questions they raise.
All conversations with an adviser are confidential, and we do not use social security number in the counselling.
The only exception to the duty of confidentiality is the duty to notify and to defend it.
If we receive the information that a person's life is in danger or a person under 18 is being neglected, we have a duty to act on this. You should know that it is extremely rare that we come across these situations. If this happens, we will try to find a solution together with you. In extreme cases, we may have to notify the municipality or the police.
Yes, Aarhus Legal Aid can provide advice on an anonymous basis if it pertains solely to verbal consultation. The employees of Aarhus Legal Aid are bound by confidentiality and may not share your personal information with others - including authorities. Therefore, you can confidently inform your advisors about your legal issue.
Yes, Aarhus Legal Aid offers legal advice over the phone on Tuesdays, Wednesdays, and Thursdays from 11:30 to 12:30, and on Tuesdays from 17:30-18:30.
Please note that this option is only suitable for short, precise questions that do not require going through relevant papers. You can call us during our telephone opening hours on the following phone number: 86 20 82 70.
Aarhus Legal Aid is open and offer our services at the following times:
Monday and Tuesday from 4PM to 7PM, Wednesday from 1PM to 4PM and 4PM to 7PM (Immigration law advice),
Thursday 11AM to 4PM,
Friday from 10AM to 1PM.
Please note that you will be assigned to the same weekday and advisors who have advised you. This means, that as a starting point, you cannot receive advice on another weekday thereafter.
Please remember that our advisors provide their assistance for free in their spare time. Therefore, it is only possible to switch to another weekday in special cases.
The waiting time depends on how many people contact us on a given day and how complex the legal issues are on that day. Therefore, it is a good idea to make an appointment or prepare for some waiting time. During busy periods, we unfortunately cannot guarantee that everyone who has shown up will get to speak with an advisor before the legal aid closes.
No, it is the advisors at Aarhus Legal Aid who determine whether assistance will be provided for the specific case.
No, everyone is welcome to receive legal advice from Aarhus Legal Aid. However, if you earn more than the income limits for "fri proces", we only provide a general verbal advice that can help you assess whether to proceed with your case, and if so, how.
Which documents are relevant depends on the individual case.
As an example, bringing some of the following may be advised depending on the topic of your legal issue: lease agreements, decisions, employment certificates, purchase agreements, contracts, agreements, will, previous correspondence, etc.
Please bring all documents that may be of relevance to your case when you visit us for the first time.
Unfortunately, Aarhus Legal Aid does not offer parking options. However, we are located close to the city's parking facilities, and there are several bus lines accessible nearby.
Monday at 16.00-19.00
Tuesday at 16.00-19.00
Wednesday at 13.00-16.00
Wednesday at 16.00-19.00 (Immigration law advice)*
Thursday at 11.00-16.00
Friday at 10.00-13.00
*The Immigration law advice is reserved for advice on Danish citizenship and residence permits.
86 20 82 70